Salesforce Embedded PMCs API User Issue
Identified - The issue has been identified and a fix is being implemented.
May 29, 2026 - 08:33 MDT
Investigating - Salesforce Embedded PMCs are experiencing an issue with API User Authentication, we are investigating. Standalone PMCs are unaffected.
May 29, 2026 - 08:19 MDT

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Welcome to PFL's home for real-time information on system performance and status. In the event of a suspected issue with one of our services, please check here to see if it has already been identified and a fix being worked. To receive real-time updates via email or text, please subscribe.

Uptime over the past 90 days. View historical uptime.
The App Operational
90 days ago
99.99 % uptime
Today
Insights Operational
90 days ago
99.94 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Notifications - Admin Operational
90 days ago
100.0 % uptime
Today
Webhook Generator - Marketo Operational
90 days ago
100.0 % uptime
Today
Webhook Generator - Iterable Operational
90 days ago
100.0 % uptime
Today
Salesforce Marketing Cloud Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
Delivery Notification Operational
90 days ago
100.0 % uptime
Today
Iterable Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
Delivery Notification Operational
90 days ago
100.0 % uptime
Today
Marketo Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
Delivery Notification Operational
90 days ago
100.0 % uptime
Today
Eloqua Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
Delivery Notification Operational
90 days ago
100.0 % uptime
Today
PMC Major Outage
90 days ago
100.0 % uptime
Today
Authentication Major Outage
Password Reset Operational
Ordering Operational
90 days ago
100.0 % uptime
Today
Delivery Notification Operational
90 days ago
100.0 % uptime
Today
New User Creation Operational
90 days ago
100.0 % uptime
Today
Customize Page Operational
90 days ago
100.0 % uptime
Today
Recipients Page Operational
90 days ago
100.0 % uptime
Today
PMC Connect - Marketo Operational
90 days ago
100.0 % uptime
Today
PMC Connect - SFMC Operational
90 days ago
100.0 % uptime
Today
PMC Connect - Eloqua Operational
90 days ago
100.0 % uptime
Today
General PMC Operational
90 days ago
100.0 % uptime
Today
TMA for Sales Operational
90 days ago
99.94 % uptime
Today
Product Selection Operational
Ordering Operational
90 days ago
99.86 % uptime
Today
Delivery Notification Operational
90 days ago
100.0 % uptime
Today
Customization Operational
90 days ago
99.96 % uptime
Today
SwagIQ 2.0 Operational
90 days ago
100.0 % uptime
Today
Product Selection Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
Delivery Notification Operational
90 days ago
100.0 % uptime
Today
Customization Operational
90 days ago
100.0 % uptime
Today
Administration Operational
90 days ago
100.0 % uptime
Today
API Integrations Operational
90 days ago
100.0 % uptime
Today
Command Center Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
Order History Operational
Marketo Webhook Generator Operational
Notifications Operational
Password Reset Operational
90 days ago
100.0 % uptime
Today
My Products Operational
90 days ago
100.0 % uptime
Today
Order Graph Operational
90 days ago
100.0 % uptime
Today
PFL DB Operational
90 days ago
100.0 % uptime
Today
PPS Operational
90 days ago
100.0 % uptime
Today
PFL Public Ordering Pages Operational
90 days ago
100.0 % uptime
Today
MyPFL Operational
90 days ago
100.0 % uptime
Today
PFL API Operational
90 days ago
100.0 % uptime
Today
Salesforce TMA Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
Delivery Notification Operational
90 days ago
100.0 % uptime
Today
eGift Operational
90 days ago
100.0 % uptime
Today
TestAPI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 29, 2026

Unresolved incident: Salesforce Embedded PMCs API User Issue.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Insights in the PFL App Not Loading
Resolved - This incident has been resolved.
May 21, 09:39 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 09:27 MDT
Update - We are continuing to investigate this issue.
May 21, 09:20 MDT
Investigating - We are currently investigating the issue, while Insights is having issues the rest of the PFL App is functioning as expected.
May 21, 09:12 MDT
May 20, 2026

No incidents reported.

May 19, 2026
Microsoft Outage Impacting PFL Insights
Resolved - This incident has been resolved.
May 19, 08:12 MDT
Monitoring - Microsoft has implemented a fix and we are continuing to monitor. Some updates in Insights may be delayed.
May 18, 14:49 MDT
Update - Microsoft has implemented a fix and we are continuing to monitor. Some updates in Insights may be delayed.
May 18, 14:49 MDT
Update - We are continuing to work on a fix for this issue.
May 18, 13:56 MDT
Identified - Due to a Microsoft outage, Insights in the PFL app may be intermittently unavailable. Microsoft is actively troubleshooting the issue.
May 18, 10:36 MDT
May 18, 2026
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

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