Iterable Connector & Swag2 Connectivity Issue

Incident Report for PFL.com

Resolved

This incident has been resolved.

Posted Aug 26, 2024 - 13:54 MDT

Monitoring

Iterable Connector is now working as expected. We will continue to monitor.

Posted Aug 26, 2024 - 12:32 MDT

Update

Command Center is now functional. Iterable status remains unchanged.

Posted Aug 26, 2024 - 12:12 MDT

Update

The same issue is affecting Command Center and connections are being flagged as not private. Iterable status remains unchanged.

Posted Aug 26, 2024 - 11:59 MDT

Update

Swag IQ is now fully operational, Iterable connector status has not changed.

Posted Aug 26, 2024 - 11:20 MDT

Identified

We have discovered an issue with SwagIQ 2 & Iterable connector. Due to a configuration issue, Iterable order requests will fail, and Swag IQ is non-responsive. The team has located the issue and are working towards a fix.

Posted Aug 26, 2024 - 10:47 MDT

This incident affected: Iterable (Ordering).